Case Studies
The focus on bus stop infrastructure reflects a national and international shift in funding prioritization for transit improvements. Peer transit agencies — both domestic and international — are recognizing that bus stops are essential elements of the public transit experience. Through targeted improvements, these agencies are improving rider safety, reducing bus boarding times and enhancing the overall customer experience.

District Department of Transportation — Bus Priority Plan and Bus Priority Toolbox
Washington, D.C.’s District Department of Transportation (DDOT) Bus Priority Plan provides recommendations…

Massachusetts Bay Transportation Authority (MBTA) — Better Bus Project
The MBTA Better Bus Project is another example of a packaged set of bus improvements. The Better Bus Project…

Metro Transit — Better Bus Stops
Metro Transit, the primary transit agency in Minneapolis, is working to improve customer experience through the Better Bus Stops…

San Francisco Municipal Transportation Agency (SFMTA) — Muni Forward
SFMTA’s Muni Forward is a set of transit improvements packaged under one vision, which is used as a tool for communicating…

Transport for London — Bus Action Plan
TfL’s Bus Action Plan (2022) and the Mayor’s Transport Strategy (2018) emphasize the importance of bus stops and include…

Valley Metro
Phoenix’s Valley Metro is focusing resources on improving bus stops via multiple initiatives. The agency’s bus stop database…
